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Cookie Policy Last updated on 27 August 2021

 

This Cookie Policy explains how Idea Zinc Design LLP ("Pixpa", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit Pixpa.com website (and any other domains that we operate) and all related services, content, sites, templates, products, tools, and features (collectively, the "Site"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

 

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Idea Zinc Design LLP) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

 

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our SIte for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Site and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

 

How is Pixpa using cookies?

Pixpa uses cookies on the Site for the following purpose:

Account Authentication - We use cookies to determine whether or not you've signed in to the Site and to keep you signed in during visits as you access different pages.

Your Preferences - We use cookies to enable features, personalize your content and remember your preferences.

Security - We use cookies to enable and support security features, prevent fraud and detect malicious activity.

Performance and Analytics - We use cookies to analyze how our services perform. These cookies help us identify and fix errors, understand and improve products, features and services, and monitor how users reach our services.

Advertising - We may use cookies to deliver, evaluate and improve marketing campaigns. Our Ad Partners may also use cookies to determine whether you’ve already seen an ad, or provide us with information about your interaction with the ad. Use of those third-party cookies are subject to the service provider’s policies.

 

How can I control cookies?

You have the right to decide whether to accept or reject cookies. If you choose to reject cookies, you may still use our Site though your access to some functionality and areas of our Site may be restricted. You can set or amend your web browser controls to accept or refuse cookies. You can typically find cookie control in your browser’s “Tools” or “Preferences” menu, giving you the ability to disallow cookies from all or specific sites. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit https://www.aboutads.info/choices/ or https://www.youronlinechoices.com .

We currently do not respond to "Do Not Track” or “DNT” signals because industry standards for “DNT” signals have not been adopted. We will continue to make efforts to monitor the developments surrounding DNT technology. To Help, you can visit https://allaboutdnt.com.

Many third party advertising and tracking services offer the ability to opt-out. You can read more about information they collect and how to opt-out through the privacy policy link listed for each of the services.

The specific types of first and third party cookies served through our Site and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

 

Essential Site cookies:

These cookies are necessary to provide you with services available through our Site:

 

Pixpa cookies

1. pixpa_studio5_session - Provides a unique session identifier for Users

2. pixpathemes5_session - Provides a unique session identifier for User Websites

3. XSRF-Token - Prevents Cross-site Request Forgery

4. PIXPA_STUDIO_LOGIN_CHECK - Gives a "Manage Website" button to logged in Users on Pixpa.com

5. Refcode - Tracks referral code for user account creation

 

Third-Party cookies

These are third party services that we use for purposes as described:

Intercom- For providing customer support - https://www.intercom.com/legal/privacy

Google Analytics - We use Google Analytics to help measure how users interact with our websites - https://policies.google.com/privacy

Facebook - We use Facebook Pixels and Custom Audiences to deliver targeted advertisements to individuals who visit our websites - https://www.facebook.com/policy.php

New Relic - We use New Relic to monitor the performance and errors of our applications - https://newrelic.com/termsandconditions/privacy

Sentry - We use Sentry to monitor the performance and errors of our applications - https://sentry.io/privacy/

Hotjar - For user experience testing and monitoring - https://www.hotjar.com/legal/policies/privacy/

 

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a Site to another, to deliver or communicate with cookies, to understand whether you have come to the Site from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

 

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Site. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

 

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

 

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at support@pixpa.com

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